Albany's concierge and AI voice receptionist for local businesses
For callers
The public number
One number for the 518. Call it, say what you need — a haircut today, no heat, a leaking pipe — and the line finds a qualifying local shop and sends it your request. The shop confirms the time or calls you back. Bookings only go to shops that have opted in as partners.
- Say it once. No apps, no forms — just a phone call.
- Local shops first. Albany, Schenectady, Rensselaer, and Saratoga counties.
- Status: coming soon. The public number isn't live yet.
For local businesses
An AI voice receptionist for your shop phone
Your phone rings while you're mid-cut, under a sink, or closed for the night. The AI receptionist picks up, talks to the caller like a front desk would, books the appointment or takes a callback request, and sends you a short summary.
It's built for small Capital Region shops that miss calls because they're busy doing the work. It isn't on real shop phones yet; the demo shows how it works.
Built for shops like
- Barbershops
- Hair & nail salons
- HVAC & heating
- Plumbers
- Electricians
- Auto repair
Try it now in your browser
The 518 Shop Line demo is a fictional barbershop. Talk or type like a customer and watch it book you.
Open the demoQuestions
FAQ
- Which areas does it cover?
- Albany, Schenectady, Rensselaer, and Saratoga counties first, then the wider 518 by request.
Run a 518 shop? Pilot it with me.
I'm starting with a small group of Albany-area shops. We'll keep the pilot simple and shape it around how your shop actually runs. Email your shop's name, type of business, and town to hello@albanyaiguy.com.